Travel Insurance - Important Information

We're not currently selling travel insurance policies

Due to the ongoing changes within the travel industry, itrek is no longer selling insurance products. We wish all our valued customers the very best on their future adventures! If you are looking for a travel insurance policy and are travelling for a period of less than 12 months you may be eligible for cover through our sister brand 1Cover.


Two years of travel insurance ... without the hassle!

Are you an Australian resident heading overseas on a working holiday, youth mobility or international experience (IEC) program?

Do you have a two year visa for Canada, The UK or USA and need a long term travel insurance policy? 

With itrek's Long Term Policy, cover is available for the full two years of your working holiday visa. So you don't have to worry about extending your policy for trips longer than 12 months. Just set it and forget it. That's peace of mind for you and your family.

Plus, with our range of add-on packs for Winter Sports, Adventure Actvities and Trekking, you can take your trip to the next level.

Need cover for less than two years? No worries! Head to the homepage for a quote.


Long term cover with key inclusions

Here are just a few of the top benefits of our long term travel insurance policy. For a full list of inclusions, see the table of benefits at the bottom of the page and consider the PDS.


Two Years Of Cover For Canada, The UK Or USA

Most travel insurance policies only provide cover for a maximum of 12 months. And even if longer cover is available for working holidays, some other insurers will make you manually extend your policy for trips longer than 12 months. Pretty annoying, right?

What’s more, if you’re going to Canada as part of the IEC program, you need to be covered for the full duration of your two year visa before you can enter the country. That’s why our long term policy automatically includes two full years of cover, right from the get-go!

Unlimited Overseas Medical

You’ve probably heard horror stories about the sky high costs of healthcare overseas. And what if you also needed emergency evacuation back to Australia? Don’t stress! With our long term travel insurance policy, you get 24/7 Emergency Medical Assistance and unlimited cover for Medical and Hospital Expenses including Medical Transport and Repatriation.

Trip home due to a family emergency

Let’s face it. Leaving your family behind for two years can be tough. But what if you had to dash back home if something hectic happened to them? The good news is we provide cover for a trip home due to a family emergency. Plus, coverage is also included for the resumption of your journey back to the place where it was interrupted.*

side trips to other countries

If you’ve got a two year visa for Canada, The UK or USA, you might be eager to explore neighbouring countries. As long as the country is within the region on your policy, you’ll be automatically covered for shorter side trips.

For example, if you purchase our Worldwide excluding Americas option, this exclusion would still apply even for short trips to the Americas. But if you purchase our Worldwide Policy, you’ll be sweet to travel anywhere except Syria, Afghanistan, North Korea and Iran. Now that’s flexibility!

luggage and electronic devices

When you’re travelling overseas on a long term trip, you want to make sure that your luggage AND electronic devices are covered. Whether it’s your phone, laptop, tablet or camera, our long term travel insurance automatically includes cover for your electronic devices.*

Rental vehicle excess

Hiring a car or campervan gives you the opportunity to ditch public transport and do some exploring on your own schedule. But don’t make the rookie error of getting stung with high excess reduction fees on your rental vehicle. With itrek’s Long Term Policy, you’re covered for up to $4,000 of rental vehicle excess.


Add-ons for adventurers and adrenaline junkies

Winter Sport pack

Whether it's Banff or Big Bear, you can hit the slopes knowing you're covered with our Winter Sports Pack. It covers damaged equipment, piste closures, and more.

adventure Pack

From abseiling to zip-lining: with the Adventure Pack, there's a huge range of activies you'll be covered for. Sure, you're a daredevil, but you also like to be on the safe side. 

trekking pack

For the wanderer amongst us, we've created a special level of cover. If you're going exploring and off the beaten track, this one's for you.




Do I need a two year visa to purchase this policy?

Yes, to be eligible for our Long Term Policy you must be an Australian resident with an approved two year (24 month) visa for either Canada, The UK or USA (and you must not have started your journey before purchasing your policy). Please note that you will need to provide proof of your visa in the event of a claim.


What does "Worldwide Excluding Americas" mean?

If you purchase the Worldwide Excluding Americas option, that means you won't be covered for travel to the USA, Canada, South America, Latin America, Hawaii or the Caribbean. But if you purchase the Worldwide option, you'll be covered for travel to all countries except Syria, Afghanistan, North Korea and Iran. Countries where the Australian government or any offical body has issued non-essential travel warnings are also excluded (see the PDS for details).


is my policy still valid if I return home for a short trip?

If you return home to Australia during your journey, your policy will suspend while you're at home. But returning home does not alter the end date of your policy and it will remain valid until the end date shown on your certificate of insurance. Full terms surrounding your Period of Cover are outlined in the PDS.


Am I covered for side trips outside of the country of my visa?

If you're planning a side trip to another country, make sure that it's within the region on your policy. For example, if you purchase our Worldwide Excluding Americas, you won't be covered for trips to the Americas (i.e. USA, Canada, South America, Latin America, Hawaii and the Caribbean).


Am I covered while I’m working overseas?

Purchasing our Long Term Policy automatically covers you while you're working as long as you're not participating in manual labour (please see the PDS for full terms and definitions).


How do I declare my pre-existing condition(s) under the Long Term Cover Policy?

If your pre-existing medical condition(s) is automatically covered (refer to the criteria in the PDS), you do not need to declare it under the Long Term Cover Policy. Unfortunately, if your pre-existing medical condition(s) is not automatically covered, you are ineligible to purchase the Long Term Cover Policy.


Can I add a pre-existing medical condition(s) that is not automatically covered under the Long Term Cover Policy?

Unfortunately, we cannot offer cover for pre-existing medical condition(s) for the Long Term Policy, except for automatically covered conditions, if the criteria is met. If your pre-existing medical condition(s) is not automatically covered, you are unable to apply for cover under the Long Term Policy. Please see the PDS for more details.



Travel Insurance Policy Benefit

long term Travel Insurance

medical & evacuation 

Overseas Emergency Medical Assistance^


Medical Transport & Repatriation


24 Hours Emergency Assistance


Local Funeral Expenses/Repatriation of Remains


Overseas Emergency Medical & Hospital Expenses^*


Treatment by Chiropractor & Physiotherapist 


Dental Expenses ( per adult)


Hospital Cash Allowance^*


Accidental Death*


Permanent Disability^*



Credit Card Fraud & Replacement^


Includes Travel Documents & Traveller's Cheques^


Theft Of Cash^#


Theft, Accidental Loss or Damage to Your Luggage & Personal Items*


Includes Cover for Laptops, Personal Computers and Cameras


Includes Cover for Tablets and Mobile Phones


Unspecified Items


Luggage & Personal Effects Delay Expenses^


CANCELLATION & curtailment

Interruption Costs of Your Journey


Includes Emergency Companion Cover*


Trip Home Due to a Family Emergency


Cancellation Fees & Lost Deposits*


Resumption of Journey


Disruption to Your Journey (beyond 6 hours)*


Alternative Transport Expenses^



Rental Vehicle Insurance Excess*^^#!!


Includes Return of Rental Vehicle


Kidnap & Hijack


Personal Liability#

$2.5 million

winter sports pack add on 

Emergency Rescue^^


Ski Pack^^


Piste Closure^^*


Bad Weather and Avalanche Closure^^


Winter sports equipment hire^^


Winter Sports Equipment Excess^^*








^ There is no cover under these policy sections while travelling in Australia. Sections 3.1, 3.1A & 3.2- if you claim for the same or similar cancelled services/facilities or alternative arrangements under more than one of these sections we will only pay the higher of the two amounts, not both.
# Limits are per policy regardless of the number of persons the claim relates to.
^^ you only have this cover for these sections if the relevant pack has been purchased.
* Sub-limits apply, please refer to PDS for details. Benefit limits as per traveller. 

Discount Terms & Conditions:
**Terms, Conditions, Limits and Exclusions apply. The discount is valid for policies purchased after 05/12/18. The discount is valid for itrek Comprehensive or Long-Term policies only; no other policies are included. The discount cannot be used in conjunction with any other itrek Travel Insurance offer and has no cash or refund value, except when redeemed in accordance with the terms and conditions of this offer. The discount is only available for itrek customers who received this promotional email. The discount cannot be applied to policies that have started and/or expired. This discount does not apply to Policy Add-ons. This discount does not apply to policy extensions. itrek Travel Insurance reserves the right to amend these conditions at any time. ** Some activities are excluded - please refer to the Product Disclosure Statement for details.