Email: info@itrek.com.au
Please note that due to further changes to travel restrictions, there is a slight delay in response times from our customer service team. We thank you for your patience.
Times in AEDT
Monday - Friday: 9am - 3pm
Saturday & Sunday: Closed
We take complaints seriously and have a process to work to resolve them as quickly and fairly as possible. If you're unhappy about our products or services provided, please visit our Making a Complaint page.
Email: info@travelclaimscentre.com.au
For emergency assistance, please refer to the contact details below.
Claims can be lodged from anywhere at any time. The fastest way to lodge a claim is online. Visit How to Make A Claim to get started.
PO BOX 6798
Baulkham Hills
NSW 2153
From Overseas
Phone: (+) 61 2 8776 3010
Email: help@travelclaimscentre.com
Within Australia
Phone: 1300 884 508
Open 24 / 7 – 365 days / year
UK: 0808-178-5380
Australia: 1300-884508
New Zealand: 0800-192742
Thailand: 1800 011 857
USA/Canada: 1 855-912-3443
Indonesia: 001 8030 612 053