iTrek Pty Ltd, ABN 83 125 262 124 is an NSW based company offering an extensive range of travel insurance to backpackers and long stay travellers.

When you buy direct through iTrek you can save hundreds as we do not sell through Travel Agents. By operating online we are able to minimise unnecessary overheads and enhance our levels of customer service. This enables iTrek to provide you with the best travel insurance policies at the lowest prices.

We are an agent of and Underwritten by Chartis, American International Group. It is the world's leading insurance and financial services organisation.

To contact our sales desk call: 1300 884 430

A Worldwide Leader

Chartis is a world leading property-casualty and general insurance organization serving more than 40 million clients in over 160 countries and jurisdictions. With a 90-year history, one of the industry's most extensive ranges of products and services, deep claims expertise and excellent financial strength, Chartis enables its commercial and personal insurance clients alike to manage virtually any risk with confidence. Chartis is the marketing name for the worldwide property-casualty and general insurance operations of Chartis Inc.

Our Brand

The Chartis brand affirms the importance of our roots as one of the world's leading insurance organizations. Our name and identity convey our continued commitment to earning trust through innovation. We remain focused on developing new products and managing risk and scale, based on insights derived from an expanded geographic reach that meets client needs in virtually every region of the world. Chartis is taking measured steps to ensure a strong, independent future, reinforcing our commitment to the industry and dedication to customer service.

The overseas emergency assistance service shown under Section 2 is provided by Travel Guard™.

1. In the event of an emergency whilst You are outside Australia, Travel Guard™ Assist is only a telephone call away anywhere in the world - 24 hours a day.
2. Travel Guard™ Assist is a worldwide team of highly skilled doctors and medical professionals who are available by telephone - 24 hours a day for advice and assistance in the event of a medical emergency and any associated problems for travellers outside Australia.
3. Travel Guard™ Assist provides the following services in conjunction with the Terms and Conditions of Your Policy:
   • Access to a Registered Medical Practitioner for emergency assistance and advice.
   • Emergency transportation to the nearest suitable Hospital.
   • Emergency evacuation back home if necessary.
   • The family back home will be advised of Your medical condition and be kept informed of the situation.
   • Payment guarantees to Hospitals and Insurance verification.
   • Second opinions on surgery.
   • Hospital case management.
   • Legal referral service.
   • Urgent message service and emergency travel planning.
   • Assistance in replacing travel documents, passports and credit cards.

In the event of an emergency overseas, simply call (reverse charge) Travel Guard™ Assist at any time from any place in the world:

+ 60 (3) 2772 5597